Shop With Confidence
The Loopa Experience
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We offer FREE delivery on orders over £50.
You can also relax in the knowledge that we offer FREE returns. This means sending items back to us for an exchange or refund will not cost you anything - we take care of all delivery costs back to us.
We also cover the delivery costs back to you for exchanges. -
If you're a first time customer and you're not super happy with anything in your first order, there’s no need to worry.
Opened or used, it doesn't matter - just get in touch and we will do our absolute best to make it right for you.
Whether that's a refund or exchange, it’s entirely up to you.
Our goal is 100% satisfaction.
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Through our partnership with 1% for the Planet, a donation of 1% from every purchase you make from us goes towards supporting environmental non-profits that seek to protect, restore and preserve our beautiful planet - for us and future generations.
Thank you for your support.
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We have a circular-first approach when it comes to making things. Everything we put out, from products to packaging, is carefully chosen for its sustainability credentials and is designed wisely so it can be easily reused, repurposed or recycled.
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We are committed to responsibly sourcing ingredients and materials from ethical suppliers. By prioritising social and eco-consciousness at every level, we are able to create products that are people and planet friendly.
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Providing outstanding customer support at every interaction with our customers is important to us - so that's why we will listen, respond promptly and ensure satisfaction with every interaction. From product enquires to after-purchase care, we are here to help, creating a friendly and reliable experience.